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Speaking
The Elant Golf Open & Dinner, July 15, 2010
Featuring Guest Speakers:
James Paterson (America's #1 Best-Selling Author) &
Robert Reiss (Host, The CEO Show)
Dutchess Golf & Country Club
2628 South Road
Poughkeepsie NY 12601

To Register, please call: (845) 360-1410
Cost: $75 includes Cocktail Hour, Book-signing, Dinner
Start Time: 5 pm

For the benefit of: Elant Foundation, a non-for-profit provider of healthcare and housing services throughout the Hudson Valley of NYS, for their sub-acute care and rehabilitation programs. Website: www.elant.org

All speeches can be delivered in
20 minute or 45 minute versions:

For fees and availability please call 203-894-9400


Selected Reiss Presentations
ENERGY
The National Summit - June 15, 2009, Detroit MI
www.nationalsummit.org/speakers
Topic:  A New Energy Focus: At the intersection of economic growth and sustainability
Description:  A US energy policy must involve an integrated approach to develop a sustainable supply of energy to meet our current and future needs.
Moderator:  Robert Reiss, Host, The CEO Show
Panelists:  Samuel A. DiPiazza, Jr., Chief Executive Officer, PricewaterhouseCoopers International Ltd. Michael J. Dolan, Senior Vice President, Exxon Mobil Corp. Matthew K. Rose, Chairman, President & CEO, BNSF Railway Co. Robert Johnston, Director, Global Energy & Natural Resources, Eurasia Group
 
RADIO
Records and Radio (R & R) Annual Conference
March 14, 2009, Los Angeles CA
Topic:  You’re the boss, now act like it
Panel:  Tim Moore, Audience Development Group (Moderator)
(Panel) Curtis Sliwa, ABC Radio Network Robert Reiss, The CEO Show Mickey Luckoff, Citadel Phil Boyce, Talk Radio Network Bennett Zier, Air America
 
HEALTHCARE
The Governance Institute - Annual Hospital CEO and Chairperson Conference June 7, 2010, The Cloisters, Sea Island GA.
Topic:  How to Build an Exceptional Organization: Insights from America's Top CEOs
Description:  Keynote speech

The Beryl Institute Annual Healthcare Conference
April 3, 2009, Dallas TX
Topic:  The CEO perspective on healthcare
Description: Keynote speech followed by live interview of Beryl CEO Paul Spiegelman
HFMA (Healthcare Financial Management Association) Annual Regional Conference
June 8, Niagara Falls, NY
Topic:  What we can learn from CEOs about presentation skills
Description: Keynote speech
 
SOCIAL MEDIA
http://www.prnewsonline.com/resources/digitalprsummit2009.html
PR News Annual Digital Strategies Conference
October 22, 2009, New York, NY
Topic:  Social Media from the CEO Perspective
Description: Keynote speech followed by live interview with Matthias Preschern, VP Demand IBM, N.A.
 
MARKETING
67th Annual Senior Marketing Executive Conference
November 10 - 12, 2009, New York, NY
http://www.conference-board.org/conferences/conference.cfm?id=1937
Topic:  Growth through value creation
Description: Conference Chairman
Live interviews with:
- Tim and Nina Zagat, Co-founders and Co-Chairs, Zagat Survey
- David Williams, CEO, Make-A-Wish Foundation
 
Act as One-organizational alignment workshop
Ideal Audience:  The executive team or board
Summary:  This workshop will help break down organizational silos and create synergies to align and motivate your team to accomplish results together.
 
The customer EXPERIENCE
Ideal Audience:  General
Summary:  This is a fun and interactive workshop where we share the 10 key steps to immediately enhance your customer’s experience – a hint: they spell out the word “Experience”.
 
The 9 holes in business
Ideal Audience:  Tradeshow keynote or business executives in general
Summary:  Utilizing golf as a metaphor we demonstrate the nine mistakes most businesses make and how to identify and correct them to improve results.
 
Golf and the Art of Customer Service
Ideal Audience:  Tradeshow keynote or business executives in general
 Summary:  A fast paced keynote presentation about the five key principles from the book and how you can implement them in your organization to achieve results.
 
The five steps to building a Customer Experience Organization™
Ideal Audience:  Tradeshow keynote for various industries
 Summary:  Customer Experience Organizations™ create customers for life, increase margins by making price secondary to the customer experience and increase employee pride and retention. Learn the 18 questions you must ask your organization and the five steps to take to become a Customer Experience Organization™.
Consulting Expertise
• Healthcare
• Financial Services
• Real Estate Development
• Golf Proshops




“At the heart of customer is custom. The expectation is for customized experiences. I put these words together to create a new word that better explains the concept; that word is... 'customerization'.”
Robert Reiss